Privacy Policy

At Ecowood Kitchen, we value the trust you place in us when ordering our nuts, dates, and spicy powders. This policy describes how we handle your information to ensure a smooth shopping and delivery experience across Bangladesh.

1. Information We Collect

To process your order, we collect:

  • Identity Data: Your full name.

  • Contact & Delivery Data: Your mobile phone number and detailed shipping address (House, Road, Area, City).

  • Transaction Data: Details about the products you purchased.

2. How We Share Your Information for Delivery

Since we deliver all over Bangladesh, we share your Name, Address, and Phone Number with our third-party local delivery partners (courier services).

  • Purpose: This is strictly for the purpose of ensuring your package reaches your doorstep and allowing the delivery rider to contact you upon arrival.

  • Cash on Delivery (COD): If you choose COD, we also share the invoice amount with the courier so they can collect payment on our behalf.

3. Payment Security

For online payments (bKash, Nagad, or Cards), we use secure SSL-encrypted payment gateways. Ecowood Kitchen does not store your wallet PINs or credit card numbers.

4. Your Rights under Bangladesh Law

In accordance with local regulations, you have the right to:

  • Verify the information we have on file.

  • Request a correction if your delivery address or phone number is wrong.

  • Withdraw consent for marketing SMS/emails at any time.

5. Data Retention

We keep your order history only as long as necessary for tax purposes and to assist you with any future re-orders of your favorite products.

6. Contact Us

For any privacy-related concerns or to update your delivery details, please contact:

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